Returns & Exchanges
At MPM Medical Supply, we strive for complete satisfaction with every purchase; however, if you are not entirely happy with your order, we accept returns on unworn items with original tags within 30 days of delivery.
Initiate Your Return
Visit our online portal with your order number and email address to select the items you wish to return and receive a prepaid shipping label.
Package Your Items
Carefully place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.
Drop Off the Shipment
Affix the prepaid label to your package and drop it off at any authorized carrier location or schedule a pickup at your convenience.
Receive Your Refund
Once our warehouse inspects and approves the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing